Welcome to Your Telehealth Assessment with Empathy Care Wellness

At Empathy Care Wellness, we’re dedicated to providing you with comprehensive and accessible mental health care from the comfort of your own home. Here’s what you can expect and how you can prepare for your upcoming telehealth assessment:

Before Your Appointment

Setting Up for Success:

• Choose a Quiet Space: Find a private and quiet area in your home where you can talk without interruptions.
• Technical Check: Make sure your computer, tablet, or smartphone is charged and connected to a stable internet connection. Test your camera and microphone to ensure they are working properly.
• Software Setup: We will provide you with a link to access our secure telehealth platform. Please set this up before the session as per the instructions sent via email.

What You’ll Need:

• Photo ID: Have a form of photo identification ready for your first session to help verify your identity.
• Medical Information: If possible, have any relevant medical information or previous psychiatric evaluations accessible to share with your therapist.

During Your Appointment

Getting Started:

• Initial Greetings: Your session will begin with a brief introduction by your therapist, who will confirm your details and ensure you are comfortable with the process.

Assessment and Discussion:

• Clinical Interview: Your therapist will ask you questions about your health history, current mental health status, and any specific concerns you might have.
• Health Assessment: Depending on your needs, the therapist might use certain tools or questionnaires during the session to better understand your condition.

After Your Appointment

Next Steps:

• Treatment Plan: At the end of your session, your therapist will discuss potential treatment options with you, which may include counseling, medication, or other supportive services.
• Follow-Up Appointments: You’ll receive information on how to schedule follow-up appointments to review your progress and adjust your treatment plan as needed.

Ongoing Support:

• Resources: We’ll provide you with access to additional resources such as support groups, crisis hotline numbers, and educational materials.
• Feedback: We value your feedback! After your session, you may receive a short survey asking about your experience, which helps us improve our services.

Ensuring Your Privacy

Your privacy is paramount to us. All sessions are conducted through a secure platform compliant with privacy laws, ensuring your information is kept confidential.

At Empathy Care Wellness, we are here to support you every step of the way. If you have any questions before your appointment, please don’t hesitate to contact us.

We look forward to supporting your journey to better mental health!