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Contact Us at Empathy Care Wellness
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"Reach Out to Empathy Care Wellness — We're Here to Listen and Support"
*Our manager will call you back within 15 minutes
Working Hours
TUE-THU
4PM-7PM
FRE
9AM-1PM
FAQ
(FAQ) for Empathy Care Wellness
Is telehealth therapy as effective as in-person therapy?
Yes, numerous studies have shown that telehealth therapy can be just as effective as in-person therapy for many mental health conditions. It offers the added benefits of convenience and flexibility.
What technology do I need to access teletherapy services?
You will need a reliable internet connection and a device equipped with a camera and microphone, such as a smartphone, tablet, or computer. Our platform works across most current web browsers without the need for additional software.
Are your services covered by insurance?
We partner with a number of insurance providers. To check if our services are covered under your specific plan, please consult your insurance provider or contact our customer service for assistance.
How do you ensure confidentiality and privacy?
We use secure and HIPAA-compliant video conferencing platforms to protect your privacy. Confidentiality is a cornerstone of our practice, and we take every measure to safeguard your personal information.
What services does Empathy Care Wellness offer?
Empathy Care Wellness provides a range of telehealth mental health services, including individual counseling, psychological assessments, medication management, teletherapy, psychoeducational programs, and crisis intervention support.
How do I book a session?
You can book a session through our user-friendly app or website. Simply select the service you need, choose a clinician, and pick a time slot that works for you.
Are your therapists licensed?
Absolutely. All of our therapists are licensed, accredited, and thoroughly vetted to ensure they provide the highest quality of care.
What if I need to cancel or reschedule my appointment?
We understand that life can be unpredictable. You can easily reschedule or cancel appointments through our app or website with sufficient notice.